Aore Adventure Sports & Lodge, strive to provide customers with the best possible diving and accommodation experience.

An example of this is,supplying a professional and safe experience even if you are the only diver booked on the day-we will still take you diving.

To ensure transparency and a fair business relationship, we have established the following Payment and Refund Policies:

  • We highly recommend securing comprehensive travel and dive insurances that ensures coverage in case of any unforeseen circumstances or medical emergency and protects you from any financial loss and provides adequate medical assistance during your holiday.
  • To enjoy your dive trip/holiday with added peace of mind, knowing you have comprehensive support, we at Aore Adventure Sports & Lodge recommend DAN Dive Insurance as part of your complete insurance needs,as many standard travel insurance policies only offer dive coverage to a maximum depth of 30m.
  • It is your responsibility to be happy with all your insurance terms and conditions of the policies chosen.

To make and confirm a booking.

  • Customers are required to make a 50% deposit (which is non-refundable for any reason),to secure a booking for dive charter, diving courses, equipment rental, accommodation, fishing,or other services offered by Aore Adventure Sports & Lodge.
  • The payment amount will be communicated at the time of booking and an invoice issued. Original booking dates cannot be changed once the booking has been confirmed with your deposit payment.
  • The Balance of payment is to be finalized 45 days prior to your arrival date, which is also non-refundable.
  • Cancellations made by you or no shows,at any time after your deposit or final payments are made are non-refundable, for any reason.
  • In the event of adverse weather conditions dive sites may be altered for diver safety.
  • If we cancel a booking, a full refund will be provided or an alternate date suitable for both parties may be offered.In the event of circumstances beyond our control, Aore Adventure Sports & Lodge reserves the right to cancel reschedule activities as required.
  • By confirming bookings with deposits and final payments you acknowledge and accept our booking terms and conditions.

Thank you for choosing Aore Adventure Sports & Lodge. We appreciate your understanding and cooperation.